FAQs

FAQ

Have Questions? We're Here To Help

Still curious? Send us a message

Chat with a stylist →

Our concierge team replies within an hour, 24/7. For urgent order issues, email is usually fastest.

Email is the fastest way to reach us at hello@certifiedsunglasses.com. Our concierge team typically responds within an hour, 24/7.

For order-related questions, include your order number and the email used at checkout so we can help you faster.

Absolutely. Include your order number in the form above, or email us directly at hello@certifiedsunglasses.com.

We're an online-only authorized dealer, which lets us keep prices competitive. Our team is happy to answer sizing or fit questions by email before you order.