Help Center

Frequently Asked Questions

Find answers to common questions about our products and services

Standard shipping takes 3-5 business days within Canada and 5-7 business days internationally. Express shipping options are available at checkout for faster delivery. All orders are processed within 24 hours on business days.

We offer a 30-day return policy on all unworn sunglasses in original packaging. Returns are free within Canada. Simply contact our support team to initiate a return and receive your prepaid shipping label.

Yes, every pair is guaranteed authentic and sourced directly from authorized distributors. All sunglasses come with original packaging, certificates of authenticity, and manufacturer warranty cards. We stand behind every product we sell.

Check the frame measurements listed on each product page. We provide lens width, bridge width, and temple length. Compare these to a pair you already own, or use our virtual try-on tool to see how frames look on your face.

All our sunglasses provide 100% UVA and UVB protection. Many styles also feature polarized lenses to reduce glare and enhance visual clarity. Polarization details are clearly marked on each product page.

Every pair includes a branded protective case, microfiber cleaning cloth, and authenticity certificate. Premium brands may include additional accessories like warranty cards and care instructions.

Many of our frames are compatible with prescription lenses. Contact our optical specialists with your frame choice and prescription details. We partner with certified labs to provide high-quality Rx lenses with the same UV protection.

Yes, we match prices from authorized retailers. Submit a price match request with proof of the lower price within 7 days of purchase. All prices are in CAD and include applicable taxes at checkout.