Contact Us

Inquiries

Have a question about your order, a product, or anything else? Send us a message below, our concierge team typically replies within an hour, 24/7.

Contact details

Address 6B, 180 Sandalwood Pkwy E Suite 321, Brampton, ON L6Z 1Y4, Canada
Email hello@certifiedsunglasses.com
Operation hours Available 24/7

Authorized Dealer US & Canada

Officially authorized to sell every brand in the US and Canada, sourced directly.

2-Year Manufacturer Warranty

Every pair ships with a genuine two-year manufacturer warranty against defects.

Free Shipping & Easy Returns

Free standard shipping and hassle-free 30-day returns on every single order.

FAQ

Have Questions? We're Here To Help

Still curious? Send us a message

Chat with a stylist →

1. How fast will I hear back?

Our concierge team replies within an hour, 24/7. For urgent order issues, email is usually fastest.

2. What's the best way to reach your team?

Email is the fastest way to reach us at hello@certifiedsunglasses.com. Our concierge team typically responds within an hour, 24/7.

3. What should I include in my message?

For order-related questions, include your order number and the email used at checkout so we can help you faster.

4. Can I contact you about an existing order?

Absolutely. Include your order number in the form above, or email us directly at hello@certifiedsunglasses.com.

5. Do you have a physical store I can visit?

We're an online-only authorized dealer, which lets us keep prices competitive. Our team is happy to answer sizing or fit questions by email before you order.